Returns & Exchanges
At MAISON de SABRÉ, we want you to be completely satisfied with your personalized leather goods, which is why we offer a 14-day return window for all non-personalized items. Please note that custom-monogrammed products are crafted uniquely for you and are generally ineligible for return unless a manufacturing fault is present.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the process.
Prepare Your Package
Ensure items are in their original, unused condition with all protective dust bags and luxury packaging included.
Affix Shipping Label
Print your prepaid shipping label provided by our support team and securely attach it to the outside of your parcel.
Receive Your Refund
Once our quality control team inspects your return, a refund or exchange will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing